Plan your visit
£1 Universal Credit tickets
We want as many of you as possible to be able to enjoy a gloriumptious day out with us, to share the magic of creativity with everyone.
These £1 tickets are available for anyone currently receiving Universal Credit, Pension Credit, Working Tax Credit, Child Tax Credit and Employment and Support Allowance. The Museum offers these tickets for up to six people per household (under 5s go free but must book and be accompanied by an adult with a booked ticket).
Buy your tickets
Museum admission and workshop tickets can be purchased online or by calling 01494 892192.
Please note, you must book £1 tickets in advance either online or over the phone, as only full price tickets are available to buy at the gate. There are only a certain number of £1 tickets per day, so if they are unavailable for the day you select please select another date. Our £1 Universal Credit Tickets are day tickets and are valid for one day only, they cannot be used as annual passes.
Included in your visit are a range of free activities such as interactive storytelling and crafts – these are available for all ticket holders to attend. Some days, we also run extra workshops at an additional cost – these are usually charged per maker. If you would like to attend one of these workshops, please ensure that you add this on to your booking.
Universal Credit Ticket FAQs
£1 tickets are available for anyone currently receiving any of the following:
- Universal Credit
- Pension Credit
- Working Tax Credit
- Child Tax Credit
- Employment and Support Allowance
You will need to bring proof of eligibility with you to the Museum. We require one of the following (per household) as proof of eligibility:
Logging into your Universal Credit portal OR a proof of benefit letter
To be eligible you must have received a Universal Credit payment within the last month and you may also be asked to show photographic ID.
For more information on how to get a proof of benefit letter, please click here:
How to get a proof of benefit letterTo get the discounted £1 ticket price, you must book in advance either online or by calling 01494 892192, as only full price tickets are available to buy at the gate. The Museum only releases a certain number of £1 tickets per day, so if they are unavailable for the day you select please choose another day.
Book HereProvided you meet the eligibility criteria, you may book for up to six people per household. All family members attending the Museum must have a ticket. Children under 5 go free but you will still need to book a free ticket for them.
When you book in advance, you’ll select a day to attend. You can arrive any time that day from 10am. Please note, last entry is at 3:30pm.
No, our Universal Credit tickets are valid for the day of your booking only and are not annual passes.
Unfortunately we are unable to include our extra workshops as part of this ticket cost. If you would like to attend one of these workshops, please ensure that you add this on to your booking. These have an additional cost, which is usually charged per maker. The cost of our workshops goes towards providing the materials and resources necessary to give everyone the best experience!
To add a workshop please select your general admission in the booking system first. You’ll then be given the option to add any workshops running on that day to your basket. You can see what’s on on our listings page.
See what’s onPlease use the ‘Free carer ticket’ option in the booking system. Free carer tickets are for registered carers, we may ask for proof at the ticket desk when you arrive.
Please note that no dogs, except assistance dogs, are allowed in the Museum, cafe or courtyard at any time.
Our £1 Universal Credit tickets are not refundable. Extras such as workshops are also non-refundable or transferable.
Unfortunately if you are unable to attend on the day, we are unable to transfer your tickets.
If you need to contact us about a booking please email hello@roalddahlmuseum.org (monitored Mon to Fri) or call 01494 892192. Please leave a message if you can’t get through on the phone and we will get back to you.
The Amanda Conquy Travel Bursary
Many schools need to hire coaches or pay train fares to visit the Museum. While this is not a problem for some schools, we are aware that it prevents others from visiting us who may not be able to afford these costs. Our Travel Bursary scheme is set up to identify schools which might be most in need of financial support.
Travel BursaryDon't
Around with words
The BFG
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